Reference

How We Handle Your Account Information

We collect only what we need to run your account, process your bKash, Nagad and Rocket deposits, and keep your wallet secure. This policy explains what data we gather, how we use it, and the choices you have over your information.

Account data minimisedPayment details encryptedWithdrawal verification loggedSupport chat archivedDevice tokens stored
8999 Bet APK How We Handle Your Account Information
HOW WE PROTECT IT

Security and Retention Practices

We encrypt payment details in transit and at rest so your bKash, Nagad and Rocket credentials stay secure between your device and our servers. Account passwords are hashed; support staff cannot see your plain-text login code. Session cookies expire after inactivity to prevent unauthorised access if you leave your phone unlocked. We review access logs for unusual login patterns and flag accounts showing signs of compromise so you can reset your credentials before anyone else can withdraw your balance.

Payment Encryption Every bKash, Nagad and Rocket transaction passes through an encrypted channel before it reaches the wallet provider. We do not store your wallet PIN or OTP codes; those stay between you and your payment app during the authorization step.
Cookie Management Session cookies remember your login state and language preference across visits. You can clear cookies through your browser or app settings; doing so logs you out and resets your preferences, but your account data stays intact on our servers until you request deletion.
Account Security Logs We record login timestamps, device identifiers and IP regions to spot suspicious activity. If we see a login from an unfamiliar device we may ask you to re-verify your mobile number before processing a withdrawal, adding a verification layer without locking you out.
Data Retention Limits Active accounts retain full transaction history for audit purposes. Once you close your account and all disputes clear, we archive your data and delete it after the minimum period required by local regulation in eligible regions, usually within a few months of closure confirmation.
PRIVACY QUESTIONS

Contact Us About Your Data

If you want to see what data we hold, correct an error in your account details, or ask us to delete your information after you close your account, reach us through live chat, email or Telegram. Response times depend on request complexity; straightforward data exports usually process within a few business days, while deletion requests tied to open withdrawal disputes take longer to resolve.

Live Chat Open the chat bubble in the bottom corner of any page and ask for the privacy team. Chat agents can pull your account summary on the spot and escalate data-access requests to the compliance queue within the same session.
Email Support Send your data request to our support inbox with your registered mobile number in the subject line. We verify your identity before releasing account information, so include the last four digits of a recent deposit reference to speed up the…
Telegram Channel Message our official Telegram handle with your account username and the nature of your privacy question. Telegram threads stay archived so you can refer back to previous answers if you need to follow up on a deletion or correction request.

Common Questions About Your Data

We ask for your mobile number, a wallet identifier for bKash, Nagad or Rocket deposits, and a verification code sent to your phone. We also log your device type and login timestamps to keep your account secure and flag unusual activity.

We pass your wallet reference to the payment provider processing your deposit or withdrawal, and we share account activity with authorities when required by local law in eligible regions. We do not sell your data to advertisers or third-party marketers.

Yes. Contact support through live chat, email or Telegram with your registered mobile number. We verify your identity and then send you a file containing your account details, transaction history and support chat transcripts, usually within a few business days.

Close your account through the settings menu or ask support to do it for you. Once all pending withdrawals clear and any open disputes resolve, we archive your data and delete it after the minimum legal retention period in eligible regions.

We use session cookies to keep you logged in and remember your language preference. You can disable cookies in your browser or app settings; doing so logs you out and resets preferences, but core account functions still work when you log back in.

Active accounts retain full history for audit and dispute resolution. After you close your account and all disputes clear, we keep archived records for the period required by regulation in eligible regions, then delete them. Exact timing depends on local law where you registered.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.